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Oxheberg - Important Acquisition Information

Last updated on Dec 01, 2025

Overview

Oxheberg has been acquired by and is now officially a part of Brixly. This article provides comprehensive information about what this means for existing Oxheberg customers, including details about service continuity, account migration, and the benefits of joining the Brixly platform.

About Brixly

Brixly is one of the UK's leading independent web and reseller hosting providers. For over a decade, we have built a solid reputation for excellence and are now trusted by clients in over 135 countries, with over 350,000 websites under our management.

We are a team of passionate hosting experts based in the UK. We own and operate our state-of-the-art hardware in UK data centres, which gives us complete control over the performance, reliability, and security of our platform. This means faster response times when issues arise, direct accountability, and the ability to implement improvements quickly.

Our philosophy is simple: to provide the best possible hosting technology and back it up with friendly, accessible, and genuinely helpful human support.

Brixly is proudly part of the Enix Ltd family of brands, a group dedicated to investing in and growing top-tier hosting companies. This backing ensures continuous investment in technology and people, guaranteeing that we remain at the cutting edge of the industry for years to come.

Service Continuity

Your Hosting Services

  • No interruption: Your live hosting services continue to run on their current server without any disruption

  • Existing logins work: All your existing logins for services like cPanel, FTP, and email continue to work exactly as they do now

  • No configuration changes needed: There's no need to update your website configurations or email clients

Pricing Protection

  • Your current pricing is locked in for your existing service for as long as you remain with us on the same package

  • Your service will be aligned with an equivalent high-performance Brixly package

  • Package naming remains the same initially but will be updated for brand consistency

  • Any future upgrades or downgrades will be to standard Brixly products and pricing

Account Migration

Client Area Access

Your account has been migrated to the Brixly client area platform:

  • URL: https://client.brixly.uk

  • Login credentials: Use your existing Oxheberg username and password

  • Features: Manage services, view invoices, access support, and update contact details

Payment Method Information

Due to security and data compliance requirements, payment information has been handled as follows:

Credit/Debit Card Customers

  • ✅ Payment details have been successfully migrated to the Brixly client area

  • Your card information will continue to work for automatic renewals

  • We recommend logging in to verify your payment details at your earliest convenience

  • Navigate to "Payment Methods" in the client area to review your card details

PayPal Customers

Recommended Payment Method

Credit/debit card is our preferred payment method as it ensures:

  • Seamless automatic renewals

  • No risk of incorrect billing or overpayments

  • Immediate payment processing

Ensure you have a valid card added through the client area to avoid service suspension due to non-payment.

Technical Support

New Support System

  • All technical support is now handled by the Brixly team

  • Availability: 24 hours a day, 7 days a week, 365 days a year

  • Access support directly through the client area at https://client.brixly.uk

  • Larger, highly skilled team of experienced technicians

Previous Support Tickets

  • Previous support tickets from Oxheberg cannot be imported to the new platform

  • For any outstanding issues, open a new support ticket through the Brixly client area

  • Our team will be happy to assist with any ongoing concerns

Benefits of Joining Brixly

Infrastructure Upgrades

Future hardware migration planned to core Brixly infrastructure:

  • Latest AMD EPYC CPUs

  • Enterprise-grade NVMe storage

  • Significant boost in performance, speed, and reliability

Security Features

  • Free SSL certificates included as standard for all websites

  • Automatic SSL certificate installation and renewal

  • Multi-layered security approach

  • Proactive monitoring and advanced threat detection

  • Regular security updates

Expanded Service Range

As a Brixly client, you now have access to:

  • Specialised WordPress Hosting optimised for speed

  • High-performance VPS solutions

  • Premium Hosting range for demanding applications

  • Full suite of domain and hosting products

Platform Improvements

  • User-friendly client area with powerful management tools

  • Intuitive control panels

  • Streamlined service management

  • Enhanced billing and invoicing system

Ongoing Innovation

  • Continuous investment in platform development

  • Latest hosting technologies and industry best practices

  • Regular feature updates and improvements

Migration Timeline & Next Steps

Immediate Actions

  1. Log in to your account at https://client.brixly.uk using your existing Oxheberg credentials

  2. Review your account details to ensure all information is correct

  3. Update payment information:

    • Credit/debit card users: Verify card details in "Payment Methods"

    • PayPal users: Cancel Oxheberg PayPal subscription immediately

Ongoing Changes

  • Website redirection: The oxheberg.com website will redirect to https://brixly.uk

  • Hardware migration: Planned migration to core Brixly infrastructure in the coming months (you will be notified in advance)

  • Product naming updates: Package names will be updated for brand consistency

Frequently Asked Questions

Will my website go offline during the transition?

No. Your hosting services continue to run without interruption on their current server.

Do I need to update my website or email settings?

No. All existing logins and configurations continue to work exactly as before.

What happens to my current pricing?

Your current pricing is protected and locked in for your existing service.

Can I keep using PayPal for payments?

Yes, but you must first cancel your Oxheberg PayPal subscription, then set up a new subscription through the Brixly client area when your next invoice is raised.

What if I have an open support ticket with Oxheberg?

Previous tickets cannot be migrated, but you can open a new ticket through the Brixly client area for any outstanding issues.

When will my services be moved to new hardware?

A migration to our core Brixly infrastructure is planned for the coming months. You will receive advance notification with full details before any migration takes place.

Will I have access to more services?

Yes. You now have access to the full range of Brixly products and services, including WordPress Hosting, VPS solutions, and Premium Hosting packages.

Getting Help

If you have questions or need assistance with the transition:

Summary

The acquisition of Oxheberg by Brixly brings enhanced services, infrastructure, and support to all existing customers while maintaining service continuity and protecting your current pricing. We're committed to making this transition smooth and beneficial for you.

Welcome to the Brixly family!