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How to Manage and Cancel PayPal Recurring Subscriptions

Last updated on Aug 08, 2025

How to Manage and Cancel PayPal Recurring Subscriptions

Description:
A step-by-step guide for Brixly shared hosting customers to review, manage, and cancel unwanted recurring PayPal subscriptions, helping to prevent duplicate billing or overpayments.

Table of Contents

Introduction

PayPal is a convenient way to pay for recurring services such as shared hosting. However, if you change your payment method or cancel a Brixly service, it’s important to manage and, if necessary, cancel any active PayPal subscriptions. This prevents duplicate billing and ensures your PayPal account isn’t charged unnecessarily.

Understanding PayPal Subscriptions

  • A PayPal subscription is a recurring payment agreement with Brixly, created the first time you opt to “subscribe” for automated invoice payments.
  • Unlike credit cards, PayPal subscriptions must be cancelled manually in your PayPal account if you no longer wish to pay via this method.

> Example:
> If you switch from PayPal to card payments or cancel your hosting service, your PayPal subscription will continue unless you actively cancel it.

Why Cancel Unwanted PayPal Subscriptions?

  • Prevents overpayments if you have multiple active subscriptions for the same service.
  • Avoids duplicate billing if your service is already cancelled or renewed using another method.
  • Keeps your PayPal account organized and secure.

How to Review and Cancel PayPal Subscriptions

Step 1: Log in to Your PayPal Account

  1. Go to paypal.com and sign in with your credentials.

Step 2: Access Your Pre-Approved Payments

  1. Click on the Settings gear icon (usually at the top right).
  2. Select Payments from the menu.
  3. Click on Manage automatic payments or Manage pre-approved payments (wording may vary).

Step 3: Locate and Review Brixly Subscriptions

  1. Browse the list for any entries related to Brixly.
  2. Click each entry to view payment details and frequency.

Step 4: Cancel Unwanted Subscriptions

  1. Select the subscription you wish to cancel.
  2. Click Cancel or Cancel automatic billing.
  3. Confirm your choice when prompted.

Your subscription is now cancelled. No further automatic payments will be sent to Brixly from PayPal for this agreement.

How to Check for Active PayPal Subscriptions Linked to Your Brixly Account

  • Log in to your Brixly client area.
  • View any recent invoice.
    • If a PayPal subscription exists for that invoice, you’ll see a note in the invoice details.
  • Tip: Make sure to cancel any PayPal subscriptions for services you’ve terminated or switched to card payment for.

Troubleshooting & Frequently Asked Questions

I switched to credit/debit card payments. Why am I still being charged via PayPal?

> You likely have an active PayPal subscription. Follow the steps above to cancel it in PayPal.

What happens if I overpay due to an active PayPal subscription?

  • Any overpayments will appear as account credit in your Brixly account.
  • You can use this credit for future invoices.
  • If you’d like a refund, please submit a support ticket.

I can’t see the “Manage Team” feature in cPanel. Is this related?

  • No, managing PayPal subscriptions is done via PayPal, not via cPanel or File Manager.

Do I need to cancel the ‘auto-renew’ in Brixly too?

  • Cancelling ‘auto-renew’ in Brixly does not cancel your PayPal subscription.
  • You must cancel the PayPal subscription directly in your PayPal account.

Additional Resources

Still need help?
If you have followed this guide and are still experiencing issues, please submit a support ticket with details of the problem and any recent invoice or subscription ID.