Reseller Hosting

Enhancing Security with WHM API Token IP Address Restrictions

Introduction:  API tokens are a secure method of authentication used to integrate WHM (Web Host Manager) with billing software like WHMCS (Web Host Manager Complete Solution). While they streamline operations, there's a risk of these tokens being exp...

Domain Reseller - No payment method selected - Fix

The error message being reported is based on the following in the documentation... The link to the full documentation can be found here... https://support.brixly.uk/en/knowledgebase/article/how-do-i-sell-domain-names-through-whmcs To set a default p...

Domain Reseller Module - How do I sell domain names through WHMCS?

Overview As a Brixly Reseller customer, you can sell domain names through our automated API / module for WHMCS. This guide will step you through the process. Pre-Requisites WHMCS will need to be installed/configured ready for the domain reseller mo...

How do I create custom nameservers?

Introduction:  If you are a reseller and would like to set up custom nameservers for your clients to use on their domains, this can be done free of charge.  All steps must be followed accordingly for any custom nameservers to be valid. Failure to do...

WHMCS Connecting to servers - Please wait while your request is being verified...

Recently, we got a few support requests related to the usage of Imunify360 with Cloudflare. We’d like to explain the root cause and provide you with a workaround. The issue was looking like an inability to pass the Captcha causing an endless loop. Fu...

How much bandwidth is included with my hosting account?

Here at Brixly, we do not limit bandwidth for any websites on our shared or reseller platforms! We monitor bandwidth usage to prevent abuse; however, we do not suspend or de-activate accounts based on high bandwidth usage. We do, however, limit accou...

How much email storage space is permitted on the shared or reseller plans?

We don't impose any 'hard limits' on the storage of mailboxes; however, we do have 'fair usage policies' in place to prevent abuse. As such, you must review the terms outlined in our fair usage policies.  We use ultra-fast NVMe storage on our servers...

Domain Reseller Module - Registrar Error: Provided domain has not been found in reseller account

If you are accessing a domain using the Domain Reseller module in your WHMCS, and receive the error 'Provided domain has not been found in reseller account', there are two possibilities... The domain was purchased directly, without using the Domain R...

How to add a server or reseller account into your WHMCS

Adding a server into WHMCS allows you to integrate and manage hosting services from a specific server within the WHMCS platform. This Knowledge Base (KB) article will guide you through the process of adding a server into WHMCS using API token authent...

Elite / Domain Reseller Module - WHMCS local API error: Invalid Payment Method

If you receive the following error when using either our Elite module or our Domain Reseller module, then you will need to set a 'Default Payment Method' against your profile with us... {"response":{"error":"WHMCS local API e...

How to change a cPanel users domain name, or username via WHM

Introduction: As a reseller, you may need to change the domain associated with a cPanel account for various reasons, such as a client rebranding or transferring their website to a new domain. This Knowledge Base (KB) article will guide you through th...

Configuring WHMCS to use SMTP for Mail

First, navigate to Configuration > System Settings > General Settings > Mail Next to Mail Provider, click Configure Mail Provider. In the new window, specify the SMTP settings that you got from your hosting or email provider. Pay special at...

Reseller Discounts - How much discount do I get as a reseller to sell your services?

As a reseller, you have exclusive discounts, allowing you to purchase secondary plans at a heavily discounted rate. This is also ideal for situations where you want to resell services, such as our VPS / Cloud Servers, Dedicated Servers, and Reseller...

Resolving WHMCS Email Piping and Support Ticket Configuration Issues

Resolving WHMCS Email Piping and Support Ticket Configuration Issues **Description:**This step-by-step guide will help Brixly shared hosting customers diagnose and resolve issues with automatic support ticket creation in WHMCS using email piping. It...

How to Choose the Right Hosting Infrastructure for WHMCS Installation

How to Choose the Right Hosting Infrastructure for WHMCS Installation **Description:**A step-by-step guide to help you select the most suitable hosting plan for your WHMCS (Web Host Manager Complete Solution) installation. This article explains why s...