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Dennis Nind
By Dennis Nind
14 articles

Policy on NextCloud Usage on Brixly Shared/Reseller Platforms

Overview At Brixly, we are committed to providing high-quality, reliable hosting services to all our customers. To ensure the best performance and stability of our shared and reseller hosting platforms, we have certain policies in place regarding the use of specific applications. NextCloud Usage Policy NextCloud is a popular self-hosted cloud storage platform that allows users to store and share files. While it's a powerful tool, it can also be resource-intensive. To maintain the performance and stability of our shared and reseller hosting platforms, we do not permit the usage of NextCloud for data storage on these services. This policy helps to ensure that all users on our shared and reseller platforms have access to the resources they need for their websites and applications. Recommended Alternative: Brixly FTP Storage While we do not allow the use of NextCloud for data storage on our shared and reseller platforms, we understand that our customers may still need a solution for storing and accessing files. That's why we recommend using an external FTP backup solution, such as Brixly FTP Storage. Brixly FTP Storage provides a safe and convenient way to store your data in our data centers. You can access your files at any time and from any place with an internet connection. It's easy to connect Brixly FTP Storage to your own drive on your PC, and access it with your smartphone or tablet. You can add Brixly FTP Storage as an external destination in NextCloud, allowing you to take advantage of NextCloud's features while storing your data on our secure, reliable FTP Storage. We appreciate your understanding and cooperation with this policy. If you have any questions or need assistance setting up Brixly FTP Storage as an external destination in NextCloud, please don't hesitate to contact our support team.

Last updated on Jun 12, 2025

How do I flush my DNS Caches?

Flushing your computer's DNS cache can help resolve website browsing issues. This guide will show you how to do it on both Windows and macOS. Understanding DNS Cache When DNS changes are made, they occur instantly on our nameservers. However, it may be some time before your computer (or your customer's computers) see the changes. This is because every DNS record has something called a Time To Live (TTL) value. The TTL tells other DNS servers how long to cache a DNS record for before refreshing their local data. Normally DNS records are set with a TTL value of 14400 (4 hours), but some DNS records have a 24 hour TTL value (86400) so it can take up to a day to see the changes take effect. The TTL delay is compounded by the fact that your operating system (Windows and macOS) both cache DNS data to reduce the number of requests they make to your ISP. On top of that, web browsers also create a local cache. And, if you have a broadband router (or modem/router) it's likely that will be where your local devices request DNS lookup from - and that may be caching the responses too. Quick and Thorough Method Turn it off and on again! Simply powering down your router/modem and shutting down your device(s) for a few minutes and then restarting them will cause them to start up with a clear DNS cache. This method often works, but can still be subject to any DNS proxy your ISP may have in place - which may cause your router to continue to pick up the old address until your ISP's cache entries get refreshed. You can get around using your ISP's DNS servers by setting your device to use third-party servers like those provided by Cloudflare (1.1.1.1 and 1.0.0.1) or Google (8.8.8.8 and 8.8.4.4). Most modern routers allow you to set the DNS servers provided to devices on your local network - so setting these on the router means you won't have to reconfigure each device. Using the 1.1.1.1 Service Another easy method to flush your DNS cache is to use the 1.1.1.1 service. Cloudflare provides this service as a public DNS resolver that provides faster and more secure internet browsing. By changing your DNS settings to use the 1.1.1.1 service, you can ensure that your DNS cache is always up-to-date. Specific Instructions for Clearing Your Device's DNS Cache Windows 1. Open the Command Prompt by either clicking the Start button and typing CMD and then pressing Enter, or clicking the Start button and scrolling to the Windows System folder - left-click to open the folder and then left-click Command Prompt. 2. Type the following command and press Enter:  ipconfig /flushdns 1. If the command runs successfully you'll see a message similar to this:  Successfully flushed the DNS Resolver Cache MacOS 1. Open the Terminal application from the Applications/Utilities folder or search for it using Spotlight. 2. Depending on which version of Mac OSX you are running, you should type in the appropriate command and press Enter: - For Mac OS X prior to 10.5.1 (Leopard):  sudo lookupd -flushcache - Mac OS X 10.5 and 10.6 (Leopard and Snow Leopard):  sudo dscacheutil -flushcache - Mac OS X 10.7, OS X 10.8 and OS X 10.9 (Lion, Mountain Lion & Mavericks):  sudo killall -HUP mDNSResponder - OS X 10.10, 10.10.1, 10.10.2 and 10.10.3 (Yosemite):  sudo discoveryutil mdnsflushcache - OS X 10.10.4 and onwards (Yosemite & El Capitan, Sierra,High Sierra, Mojave, Catalina, Big Sur, Monterey):  sudo killall -HUP mDNSResponder Remember, if you're unsure about something, don't hesitate to reach out to our Brixly support team. We're here to help!

Last updated on Jun 12, 2025

How do I install and enable Litespeed Cache?

LSCWP essentially has two purposes: a full-page cache for your site’s dynamically-generated pages and a site-optimization plugin. Most people who install LSCache do so for the caching functions, and the rest is just the icing on the cake. Please note, that the Litespeed Cache plugin is provided **completely free of charge **for all clients You are free to enable the caching functions and ignore everything else. How do I install Litespeed Cache? Control Panel -> Litespeed Web Cache Manager From here, you can go to the 'Litespeed Cache Management' section and select 'WordPress Cache' From within this screen, you will see a list of your WordPress installations (if you can't see any in the list, click 'Scan' to search for your installations).  Then, click 'Enable', and the rest is handled automatically! The Litespeed Cache plugin Upon activation, you’ll find that everything is disabled. To turn on caching, navigate to LiteSpeed Cache > Cache > Cache and set Enable Cache to ON. You could stop there, never configure another setting, and the plugin would probably cache your site nicely. We chose the default settings to work with most sites right out of the box. This is a long post, but that’s only because I set out to explain every basic setting for you. It doesn’t hurt to have a rudimentary understanding if you want to tweak things a bit. There’s no need to read it now, though! Use the default settings, bookmark the version of this post that exists in the documentation (which we will keep updated through each plugin version), and check it when you need the reference. Still reading? Ok! Look at the first four tabs in the Cache section, and see what they do. These are the most basic settings for your cache. Whilst there is common debate around caching plugins, Litespeed Cache is the only plugin which is natively able to cache to RAM, rather than storage. Whilst we offer incredibly high-performance storage on our platforms, RAM is, and always will be significantly faster than SSD, or NVMe storage. As such, with the correct configurations set, Litespeed should provide the best performance for your websites whilst using a Litespeed provider, such as ourselves. Beginner’s Guide to LiteSpeed Cache for WordPress LiteSpeed Cache for WordPress Basic Cache Tabs Cache Tab The first option on the Cache tab turns the caching functionality on and off. The remaining settings allow you to decide what types of content will be cached. By default, everything is enabled. If you don’t know what these settings do, it’s best to leave them set to their defaults. TTL Tab TTL stands for “Time to Live” and refers to the number of seconds a page can remain in the cache before it is considered stale. Once a page reaches its TTL, it is purged from the cache. We’ve chosen default TTLs that should work for most sites, but you can change them. If you want a deeper understanding of how content is cached and purged, look at this blog post. It’s written at a high level, so you can get the gist without knowing a lot of jargon. Purge Tab There are sometimes situations where pages should be purged before their natural expiration. This section allows you to define the rules for that behaviour. The default selections should work for most sites, but you can change them if necessary. For example, If you write a new post, tag it “brownies,” and publish it in the “recipes” category, several pages will change: the home page, the recipes category archive page, the brownies tag archive page, your author archive page, and probably some other pages, depending on your theme. All of the affected pages will need to be purged to avoid serving stale content. These settings allow you to adjust the rules to fit what is required by your site. Excludes Tab You may have pages that you don’t want cached at all. These options allow you to exclude specific parts of your site from being cached. Again, there will be no need to change these settings for most sites. They allow you to make custom exceptions to the cache rules. The Other Cache Tabs The rest of the Cache tabs (four or five, depending on whether you have WooCommerce enabled) cover more advanced types of caching.  LiteSpeed Cache for WordPress Other Cache Tabs ESI “Edge Side Includes” (ESI) is a method through which you can “punch holes” in public content and fill them with private or uncached content. ESI is helpful for things like shopping cart widgets and personalized greetings, but we’ve left it disabled by default. Go in-depth here. Object The settings on this tab allow you to control an external object cache (Memcached, LSMCD, or Redis). The server admin needs to have previously enabled and configured this external cache. Browser Browser cache is a client-level cache for static files. With browser caching enabled, static files (like images) are stored locally on the user’s device the first time they are requested. After that, the content is pulled from their local storage until the browser cache expires. The settings on this tab control the browser cache. Advanced As you might guess from the name of this tab, it’s aimed at more experienced users. You are not likely to need this tab unless you have some conflict with another cache plugin. WooCommerce LSCache is compatible with WooCommerce. If you have WooCommerce enabled, this tab will appear, allowing you to configure settings related to caching shop content. Other Plugin Sections There are many more sections to explore in the LSCache plugin. These are documented in much greater detail in the official docs.  LiteSpeed Cache for WordPress Menu Dashboard The LiteSpeed Cache Dashboard allows you to see the status of your LSCache and QUIC.cloud services (Image Optimization, Critical CSS Generation, Low-Quality Image Placeholders, Cache Crawler, etc.) at a glance. You can also check your page load time and your page speed score. Learn more. General The settings in this section control your usage of QUIC.cloud services, the ability to auto upgrade the plugin, and which messages you want to have displayed on the dashboard.  CDN This section allows you to configure your Content Delivery Network for use with WordPress. If you don’t use a CDN, don’t worry about it. We’ve left CDN support disabled by default. Image Optimization LiteSpeed Cache for WordPress allows you to optimize your images, making them smaller and faster to transmit. This is done through a QUIC.cloud service and can be controlled in this plugin section.  Page Optimization You can take several non-cache measures to speed up your WordPress site, many of which are supported in this tab. CSS and Javascript minification and combination, HTTP/2 push, asynchronous and deferred load - if you don’t know what these things mean, don’t worry. We’ve left them disabled by default.  Database This section allows you to optimize your WordPress database. Database optimization is a useful tool when it comes to speeding up your site. LSCWP’s DB Optimizer gives you an easy way to execute some of these tasks in your WordPress database.  Crawler We’ve disabled the crawler by default. When it’s active, it travels your site, refreshing any pages that may have expired from the cache. Crawling can be resource-intensive and generally disabled on our shared servers.  **The Litespeed Crawler resource intensive, as it crawls all pages of all websites with LSCache enabled. We do however, provide the crawler functionality on our Premium Hosting, and Premium Reseller services. ** Toolbox When you manually purge the cache, export your site settings, or debug an issue, you’ll find the means in the Toolbox section.

Last updated on Jun 12, 2025

Resolving MySQL Error During WordPress Cloning in Softaculous

If you are attempting to clone a WordPress installation using Softaculous and encounter MySQL errors such as "Table 'example_wp276.ie23f_blogs' doesn't exist," it is likely due to Softaculous's inability to clone WordPress Multisite installations. Here's how to resolve the issue: 1. For Non-Multisite Requirements: - Access the wp-config.php file for the WordPress installation you are trying to clone. - Locate the line define('WP_ALLOW_MULTISITE', true);. - Change true to false. - Save the changes and retry the cloning process in Softaculous. 1. For Multisite Requirements: - If the WordPress installation must remain a Multisite, Softaculous is not the right tool for the job. - Instead, use the cloning functionality available in the WP Toolkit for cPanel or Installatron, which are capable of handling Multisite installations. Using WP Toolkit for cPanel: - Navigate to the cPanel account of the site you want to clone. - Access WP Toolkit. - Import the site into WP Toolkit if it's not already listed. - Use the 'Clone' feature to migrate the site to another domain. Using Installatron: - Open Installatron from the cPanel Software section. - Select the WordPress installation you wish to clone. - Use the Import feature to clone the site to a new location. For detailed steps on using WP Toolkit or Installatron, please refer to our knowledge base articles on "How to Clone a WordPress website between cPanel accounts using WP Toolkit" and "How to Migrate a WordPress Website using Installatron." If you encounter any difficulties or need further assistance, please don't hesitate to open a support ticket with us, and our team will be happy to help you through the process.

Last updated on Jun 12, 2025

Premium Hosting - PCI Compliance Support and Limitations

Our shared and reseller hosting plans follow typical PCI (Payment Card Industry) guidelines. However, because these plans involve sharing resources with other users on the same server, we can't provide dedicated PCI support or make server adjustments for specific PCI compliance needs. Due to the considerable time and resources needed to address and investigate each compliance point, we don't include PCI compliance support in our standard package for shared and reseller hosting accounts. It's not practical for our support team to offer extensive PCI compliance support for every client using these shared plans. Instead, we offer enhanced PCI compliance support for our Premium Hosting clients who enjoy a more exclusive hosting environment with fewer clients per server. This allows us to allocate the necessary resources to address PCI compliance concerns and provide appropriate guidance to Premium Hosting clients. Our Premium Hosting plans cater to clients seeking advanced PCI compliance support while operating within a shared environment. These plans offer increased resources and less competition for resources, resulting in fewer clients per server and more focused PCI compliance support. On Premium Hosting plans, our PCI compliance support includes clarification and assistance with PCI compliance reports. We collaborate with clients to help them comprehend the reports and tackle any issues that may arise. However, even on Premium Hosting plans, there might be cases where recommended changes to core server functionality can't be implemented due to potential risks to stability and security. When suggested changes to core functionality aren't feasible, our support team will explain why certain recommendations may be considered false positives. This helps clients better understand the PCI compliance report context and achieve compliance without jeopardizing the hosting environment's stability and security. If you can't implement necessary PCI compliance changes on our Premium Hosting plans, consider a Cloud Server. With a Cloud Server, you'll have full root access, enabling you to make customized adjustments based on your specific compliance requirements. By adding our management plan to your Cloud Server, we'll support and assist you in making the required changes to secure your server environment. This allows you to achieve and maintain PCI compliance while enjoying the flexibility and control of dedicated infrastructure. Our team of experts will guide you through the process, ensuring your server environment meets the necessary PCI compliance standards. We have provided some examples of issues which cannot be modified on our Premium Reseller hosting... 1. Custom server configurations: Modifying server-wide configurations, such as PHP settings or web server settings, could cause issues for other users who depend on the default configurations for their websites and applications. 2. **Installing server-wide software: **Adding new software or extensions that affect the entire server can create compatibility issues or conflicts with other users' applications. 3. **Adjusting resource allocation: **Increasing resource limits, such as memory or CPU usage, for one user could lead to resource shortages for others, resulting in degraded performance or even downtime. 4. **Altering security settings: **Changing global security settings, such as firewall rules or access controls, could inadvertently expose other users' data or create vulnerabilities. 5. **Modifying shared libraries and components: **Updating or customizing shared libraries and components used by multiple users can cause compatibility issues or break existing functionality for other clients. 6. **Custom database configurations: **Changing global database settings, such as storage engines or buffer sizes, can impact other users relying on default settings for their databases. These restrictions exist to maintain the shared hosting environment's stability, security, and performance for all users. For clients requiring more customization and control, upgrading to a Cloud Server or other dedicated hosting solution is recommended.

Last updated on Jun 12, 2025

How to Fix ERR_QUIC_PROTOCOL_ERROR Message in Chrome Browser

The ERR_QUIC_PROTOCOL_ERROR message is an error that shows up in the Google Chrome browser when you try to visit a site. Typically, the full error reads something like: This site can’t be reached, The webpage at https://examplesite.com/ might be temporarily down or it may have moved permanently to a new web address. ERR_QUIC_PROTOCOL_ERROR 8b7c25e913fc910694aed1bd665441f7363cd256042d638ceede2ac9ed4bbfc76adc1ad5540f0959?t=bd9275f2d98242e0b05e33f87be50d9c As the name suggests, this error indicates some problem with Chrome’s use of its Quick UDP Internet Connections (QUIC protocol) feature. The QUIC protocol was developed by Google and helped improve the performance of connection-oriented web applications. However, because Google developed the protocol for its own products, most of Google’s sites do use QUIC (including YouTube). So while the protocol’s overall usage rate is not high, the fact that Google uses QUIC means you’ll interact with sites using QUIC pretty much every day. Sometimes, the ERR_QUIC_PROTOCOL_ERROR message could be directly caused by the protocol, but it can also be caused by a problem with your Internet connection (or VPN/proxy) or an issue with a browser extension. Additionally, this error has nothing to do with your WordPress site. However, it can prevent you from accessing your WordPress site sometimes, which is why we’re helping you fix the issue. How to Fix the ERR_QUIC_PROTOCOL_ERROR in Chrome Solution 1: Disable the QUIC Protocol in Chrome Because the error indicates a problem with the QUIC protocol, one solution is to simply disable the QUIC protocol in Chrome. To do so, type chrome://flags/ into your Chrome browser address bar. Then, use the search box to search for “quic” to locate the protocol. From there, use the drop-down to change from Default to Disabled: d7a1844b8ce1ce980c7fa07b57ebe973a80c2b2f93c535c31a034c1052f559e4b640aff8954cf3ad?t=01365250a3522089c8c59044caca467d Once you’ve disabled the Experimental QUIC protocol, restart the Chrome browser to make the changes take effect. Solution 2: Disable Chrome Extensions Sometimes, an issue with one of your Chrome extensions could be causing the error. Unfortunately, there’s no way to diagnose the exact extension, so the best approach is to disable all of your extensions and re-enable them one by one to find the culprit. If you only started seeing the ERR_QUIC_PROTOCOL_ERROR message after installing a new extension, you can try disabling that extension first. To disable your Chrome extensions, you can enter chrome://extensions/ in your browser address bar: 346f7d5f720dfb8006e735ca8b0a1f1b7c589412fa4a468083631011f6f1d72dcc53f2a3a4c0207c?t=a8b5632c0e0c588e824fe4befd69f58a Solution 3: Check Proxy Settings (Windows) If you’re using Windows, you might have an issue with your proxy settings that’s causing the ERR_QUIC_PROTOCOL_ERROR message. To start, open your Settings area in Windows (hit the Windows key and then select the Settings gear). Then, search for Internet Options and select the result: eb7b4ad79356f6914f23416506eefa517ed23810ac909c04d6a354317784d1659661887218d23389?t=a6532f63bf0569aa0e83e4480b5c8cea In the Internet Properties popup, go to the Connections tab. Then, select LAN settings: d4212ed741b643e1afa20636590c931c1583ef30848259cbdd4dfb6558589ce29c04b3b641cebccb?t=38a0e6d8d32fb600d197a7c3b4344b5a Ensure the Use a proxy server for your LAN… setting is unchecked. Then, click OK and then Apply. You might also need to restart your computer: d5bf7803791847c4c790c84440b5c985f863112a1514e0835a6bb0d2a08916df9d322eabab2e8267?t=e19b1356a845c4cfca66ae858b4bfe26

Last updated on Jun 12, 2025

How do I clear my browsers cache?

Google Chrome: On a Windows or Linux computer: - Press Ctrl + Shift + Delete simultaneously. - In the "Clear browsing data" window that appears, select the time range you want to clear or choose "All time" to clear everything. - Check the box next to "Cached images and files." - Click "Clear data." On a Mac computer: - Press Command + Shift + Delete simultaneously. - In the "Clear browsing data" window, select the time range you want to clear or choose "All time" to clear everything. - Check the box next to "Cached images and files." - Click "Clear data." Mozilla Firefox: On a Windows or Linux computer: - Press Ctrl + Shift + Delete simultaneously. - In the "Clear Recent History" window, select the time range you want to clear or choose "Everything" to clear everything. - Expand the "Details" section and check the box next to "Cache." - Click "Clear Now." On a Mac computer: - Press Command + Shift + Delete simultaneously. - In the "Clear Recent History" window, select the time range you want to clear or choose "Everything" to clear everything. - Expand the "Details" section and check the box next to "Cache." - Click "Clear Now." Safari: On a Mac computer: - Click on "Safari" in the menu bar at the top. - Select "Preferences" from the dropdown menu. - Go to the "Privacy" tab. - Click "Manage Website Data." - In the new window, click "Remove All" to clear all caches, or select specific items and click "Remove." - Click "Done" to close the window. Microsoft Edge: On a Windows computer: - Press Ctrl + Shift + Delete simultaneously. - In the "Clear browsing data" window, select the time range you want to clear or choose "All time" to clear everything. - Check the box next to "Cached data and files." - Click "Clear." On a Mac computer: - Click on "Edge" in the menu bar at the top. - Select "Clear browsing data" from the dropdown menu. - In the "Clear browsing data" window, select the time range you want to clear or choose "All time" to clear everything. - Check the box next to "Cached data and files." - Click "Clear." Opera: On a Windows or Linux computer: - Press Ctrl + Shift + Delete simultaneously. - In the "Clear browsing data" window, select the time range you want to clear or choose "The beginning of time" to clear everything. - Check the box next to "Cached images and files." - Click "Clear browsing data." On a Mac computer: - Press Command + Shift + Delete simultaneously. - In the "Clear browsing data" window, select the time range you want to clear or choose "The beginning of time" to clear everything. - Check the box next to "Cached images and files." - Click "Clear browsing data." Remember, clearing your browser cache can temporarily remove stored data like website preferences and login information. After clearing the cache, some websites may load slightly slower as they rebuild the cache.

Last updated on Jun 12, 2025

What is the 'Elastic Cloud' used for Enterprise plans?

Overview The Elastic Cloud is a high availability solution, designed for larger sites / e-commerce due to the fact you have more resources available. It also offers high availability through a ‘failover’ / ‘cluster’ system. With this, you receive cPanel access, so is simple to manage, and will be familiar with what you are used to already. Clustering The clustering is handled by multiple processes 'syncing' the data (files /DB's) between the master node, and multiple 'slave nodes'. Whilst in the majority of the cases, the sync is near-instant, you may experience a few seconds delay between the two machines) High Availability The Elastic Cloud distributes the contents of your sites, databases, and email routing to one or more 'slave' servers, each independently capable of serving your dynamic or static websites. The traffic is then evenly distributed to each node via 'DNS Failover', which routes the traffic in 'round-robin'. This gives us the ability to scale our infrastructure 'horizontally' when additional demand or resource is required. DNS Failover Please note, however, that to benefit from the Elastic Cloud, it is a technical requirement that you must use our own nameservers, and not use externally managed DNS such as Cloudflare. This is to ensure that DNS failover takes place from our own DNS clusters when a server becomes unresponsive.  By using Cloudflare, you are forcing all traffic to a single server which can potentially cause issues with resource exhaustion and is strictly not permitted.  Equally, Cloudflare does provide you the ability to add multiple IP addresses against a single A record, however, whilst this will allow you to distribute traffic correctly in circumstances where all nodes are online, you will not benefit from the 'high availability' aspect of the service - this is because irrespective of whether the IP address is responsive, traffic will be still routed when Cloudflare is enabled.  If you insist you must continue to use Cloudflare, then you would need to make use of their 'Load Balance' facility. Please note however, this comes at an expense, and also requires you to manually maintain the records in cases where we 'scale up' or 'down' the infrastructure.  Development Mode If you are working on the site, our recommendation would be to enable 'Dev Mode', which disables all server-side caches and load balancing, forcing all traffic through to the master server. This must be used temporarily, and not as a permenant means of routing traffic to the master node. To do this, go to...  cPanel -> Elastic Cloud -> Select the Domain -> General Settings -> 'Dev Mode' Please do ensure this is disabled when the site is in production, however, so that your site benefits from the caching and HA routing.  Full Page Caching (Recommended!) Our Bolt-Cache and Elastic Cloud solutions provide you the ability to serve your site's content via 'Redis', which serves content from RAM instead of disk.  This option is recommended for any WordPress or WooCommerce sites, providing outstanding performance and unbeatable redundancy. 

Last updated on Jun 12, 2025

What makes Brixly different from other hosting providers?

We always get this question, so we felt it best to summarise what we believe to be our core benefits... What makes Brixly different? As a company, innovation has been at the forefront of our growth strategy since its inception. Our focus has, and always will be, to ensure we offer a platform exclusively built for resellers which is unique from those many providers available today. Reseller hosting isn’t difficult to come by - it's a rapidly growing industry and has been spanning the last few years, so it's absolutely essential we offer something unique. This is why our in-house innovation experts have developed solutions similar to the following... True-24/7 Support We are one of the few providers who offer 'true' round-the-clock support, with extended senior engineer coverage from 9am until 10pm daily. Our front-line support team are available to assist 24/7/365 (yes, including Christmas and Bank Holidays!). Migration Center by Brixly Traditionally, migrating clients from their old hosting provider has been a daunting, time-consuming task, sometimes only possible with expert assistance.  We have built a solution allowing you to migrate individual hosting accounts over from other providers and entire reseller accounts without any data loss or the need to change passwords and login credentials. Best of all, the process takes just a few minutes and can be done using our incredibly powerful ‘Migration Center’, accessible from our client area using the ‘Migrations’ link. Accurate, hands-off SPAM Filtering with MailScanner All of our hosting plans come with MailScanner, which boasts incredible filtering accuracy, keeping your mailbox clean from malware and viruses.  Litespeed Enterprise with LSCache Our shared and reseller hosting plans come with the outstanding 'Litespeed Enterprise' web server, a high-performance Apache alternative. Combined with LSCache for WordPress and many other applications, Litespeed offers unparalleled performance for your websites. Resource Boost Our reseller hosting comes with imposed limitations on specific resources, such as RAM and CPU. The purpose of these restrictions is to ensure the servers your sites are hosted on remain stable, without an opportunity of a single site consuming all resources of a physical machine either through heavy usage or malicious traffic or attacks. According to our statistics, less than 3% of the sites hosted within our network actually hit the imposed limits, given our limitations on those limits are higher than the 'industry level’ or defaults. However, we understand that a site may grow in certain cases - that's the hope of course!  Traditionally, this would require the site to be moved to an alternative platform with larger resources. However, the solution to this problem is the ‘Resource Boost’ facility - this option allows you to increase the resources of any given account under your reseller account for a fixed monthly fee. There are no minimum terms for the Resource Boost either, so if a site is expected to have an increase in traffic for a short period of time, this serves as the ideal solution to improve the concurrent traffic handling for a particular domain or account. Upsell Opportunities via Reseller Elite Module Since our inception, our focus has been to provide an incomparable platform specifically tailored for the reseller market. In doing so, we have moulded an outstanding platform to allow you to expand your reseller business beyond the capabilities of standard ‘reseller hosting’. Traditionally, selling VPS servers, Reseller Hosting accounts or Dedicated Servers wasn’t possible without a significant amount of hardware, resource and expertise to back it. Now, this has changed with the introduction of our ‘Reseller Elite’ module, included with each and every reseller account here at Brixly. The Brixly Elite module is a WHMCS module that allows you to sell the following products… - VPS / Cloud Servers - Dedicated Servers (coming soon) - Premium Hosting - Reseller Hosting As time moves forward, we will introduce a number of additional services and features to the same module. Domain Reseller Platform We have our own domain reseller module, which allows you to sell over 800 domain extensions to your clients seamlessly through WHMCS. PHP X-Ray When a website or application feels like it's 'slow performing', the common assumption is that it's a 'server issue', whereas in many cases, the bottleneck in terms of performance can be within the application/script itself. When a website does slow down, there can be issues within the code that traditionally have been difficult to diagnose. We are now proud to announce that we offer 'PHP X-Ray' to allow you to generate reports for your sites giving you a deep insight into performance-related issues. PHP X-Ray, included with all of our Shared / Reseller and Premium Hosting plans, provides detailed information on performance bottlenecks within your PHP applications or WordPress installations. If a site has sluggish plugins, database queries, functions, or external calls, the X-Ray tool helps pinpoint the underlying problem. Award-Winning Platform We are proud to confirm that we have been announced 'The best Independent Hosting Brand of 2020, 2021, 2022 and 2023. In addition, we have also won numerous other awards such as 'Top 10 VPS Provider', 'Most Trusted Cloud Platform 2022' and many more. 

Last updated on Jun 12, 2025

Navigating the DMCA and Copyright Claims: Understanding the Limits of Our Support

Introduction: In the ever-evolving landscape of digital content, copyright infringement is a persistent concern for creators and businesses alike. As a responsible company, we adhere to the Digital Millennium Copyright Act (DMCA) and copyright laws, recognizing the importance of protecting intellectual property. Understanding the limitations and boundaries of the support we provide in handling DMCA and copyright claims is crucial. Our Commitment: At Brixly, we are committed to upholding the principles of copyright protection and the DMCA. We provide a platform that respects intellectual property rights and encourages the responsible use of digital content. Our commitment extends to promptly addressing valid claims of copyright infringement and taking appropriate actions to mitigate any potential harm. The DMCA Process: Our company initiates a standard process upon receiving a DMCA takedown notice or copyright claim. We raise an abuse report on behalf of the claimant, promptly removing or disabling access to the allegedly infringing material. Subsequently, we perform suspensions based on what may seem appropriate, ensuring a swift response to valid claims while maintaining a proactive approach to potential infringements. Our role remains an intermediary, facilitating communication between the claimant and the responder throughout this process. Limitations on Confirmation: It is essential to note that our role is to follow the prescribed DMCA process without independently verifying the validity of each claim. We are not in a position to confirm or debate the legitimacy of the reported infringement. Our commitment is to act swiftly upon receiving a valid DMCA notice and provide the necessary assistance to both parties. No Arbitration or Mediation: Our support is limited to the initial handling of the claim. We do not engage in arbitration or mediation between the claimant and responder. Subsequent disputes, discussions, or negotiations regarding the claim's legitimacy and potential resolutions fall outside the scope of our involvement. Responsibility of the Parties: After the claim is submitted, it becomes the responsibility of the claimant and responder to engage in any further communication or resolution efforts. We encourage both parties to work together to address concerns, clarify misunderstandings, or resolve any disputes related to the copyright claim. Conclusion: In navigating the complex landscape of copyright protection and DMCA compliance, it is crucial to understand the limits of the support provided by Brixly. Our commitment is to follow the prescribed DMCA process diligently, acting promptly upon valid claims, but we do not independently confirm the legitimacy of each claim. Post-submission, the responsibility shifts to the claimant and responder for further discussions or resolutions. By clearly defining these limitations, we aim to maintain a fair and transparent process that respects the rights of all parties involved in copyright claims on our platform. 

Last updated on Jun 12, 2025

WHM, cPanel, DirectAdmin, and WHMCS Explained: A Comprehensive Guide

Introduction When starting out with reseller hosting, it's common to encounter confusion about the differences between WHM, cPanel, DirectAdmin, and WHMCS. Each of these products plays a unique role in selling hosting packages to your clients. This guide will help clarify what these products are and how they function. WHM (WebHost Manager) WebHost Manager, or WHM, is part of the cPanel and WHM product suite. WHM serves as the reseller interface, providing centralized access to your and your clients' cPanel accounts. With WHM, you can: - Create 'Packages' for your clients - Create 'cPanel Accounts' for your clients - List and log in to your clients' 'cPanel Accounts' - Access advanced features such as suspending and terminating cPanel accounts, centralized DNS management, and cPanel branding controls In essence, WHM is your reseller interface, giving you the ability to control, create, and manage hosting accounts and packages for your clients. cPanel cPanel is the industry-standard control panel, providing a clean, intuitive interface that allows you and your clients to manage their hosting accounts, email addresses, FTP access, and more. With cPanel, you and your clients can manage: - File Management - FTP Access - Backups and Restores - Database / MySQL Management - Domain Management - Email Address Management and Creation - Webmail Access - SPAM Protection - Website Statistics - Resource Usage - SSH Access - SSL Certificate Management - One-Click Installations (powered by Softaculous) - Website Builder (powered by SitePro) - Cron Job Management cPanel is essentially the product that allows your clients to manage their own hosting account with ease. DirectAdmin DirectAdmin is an alternative to the cPanel software interface. It offers a similar feature set to cPanel and boasts an extremely user-friendly interface. DirectAdmin takes an approach of hosting two environments - 'Reseller' and 'User'. These two environments provide you with the ability to manage the users under your Reseller Package, while also having a separate interface specifically designed towards a user perspective, to control their own account, domains, files, etc. WHMCS WHMCS, standing for 'Web Host Manager Complete Solution', is a solution designed for WHM and cPanel that allows reseller hosting providers to automate much of the workflow required when running a hosting business, such as billing, invoicing, support, and more. WHMCS is a two-part product featuring both a 'client area' for you and your clients and an 'administrative area'. The 'client area' of WHMCS is designed to give your clients the ability to 'self-service' their hosting and to improve the relationship with you as a hosting provider. It allows your clients to manage: - Support Tickets - Knowledgebase Articles - Invoices - Order products The 'administrative' side of WHMCS includes all of the tools required to automate and grow a hosting business, including: - Support Ticket Management - Order Processing and Management - Billing and Invoice Management - Payment Gateway Integration - Domain Registration Automation - Advanced Reporting Conclusion WHM and cPanel provide the interfaces to access and manage the website hosting itself. WHMCS, on the other hand, is an optional solution that you can purchase to add a layer of 'automation' to your reseller hosting business. DirectAdmin is an alternative to cPanel for those who prefer a different interface. This guide is designed to be a comprehensive resource for understanding WHM, cPanel, DirectAdmin, and WHMCS. However, if you have any further questions or need additional assistance, please don't hesitate to reach out to our support team.

Last updated on Jun 12, 2025

Brixly - Product Range / Overview

Brixly Hosting Product Overview Brixly offers a diverse range of hosting solutions tailored to different needs, from personal websites to enterprise-grade applications. Below is an exhaustive breakdown of their hosting plans, with specific details on pricing, features, and suitable use cases. 1. cPanel Web Hosting Learn More Plans: - Infinity: - Price: £3.95/month (Trial: £1 for the first month) - 10GB NVMe Storage - 1 Core CPU / 1GB RAM - Daily Backups (30-day retention) - Free SSL Certificates - Free Migration - Exclusive Benefits: - cpGuard Security - WordPress Optimized - WordPress Staging & Cloning - 24/7/365 Support - Infinity Plus: - Price: £9.95/month (Trial: £1 for the first month) - Unlimited NVMe Storage - 2 Core CPU / 2GB RAM - All features included in Infinity 2. Reseller Hosting Learn More Plans: - Reseller Entry: - Price: £12.95/month (Trial: £1 for the first month) - 20 cPanel Accounts, 50GB NVMe Storage - 2 Core CPU / 2GB RAM per account - Reseller Pro: - Price: £24.95/month - 50+ cPanel Accounts, Unlimited NVMe Storage - 2 Core CPU / 2GB RAM per account - Premium Reseller: - Price: £89.95/month (50% off the first month) Pricing Note: 50 cPanel accounts are included in the pricing. All accounts thereafter are automatically charged at £0.50 per account.    - Unlimited NVMe Storage - 4 Core CPU / 4GB RAM per account - Includes WHMCS Starter License - Backups: 6x Daily, 90-day retention - Priority and Telephone Support 3. VPS Hosting Learn More Features: - Fully customizable plans: - CPU: £3.50 per core - RAM: £2.70 per GB - Storage: £1.90 per 10GB NVMe - Full Root Access - Weekly Backups (Optional JetBackup Upgrade Available) - Choice of OS: AlmaLinux, Ubuntu, etc. - Choice of Control Panels: (cPanel, Plesk, Webuzo etc) - Locations: UK - Optional Management: £39.95 per month 4. Email Hosting (with NextCloud) Learn More Plans: - Workspace 30GB: - Price: £5.95/month - 5 Email Accounts - 30GB Storage - Workspace 100GB: - Price: £9.95/month - 10 Email Accounts - 100GB Storage - Workspace 250GB: - Price: £14.95/month - 25 Email Accounts - Workspace 500GB: - Price: £19.95/month - Unlimited Email Accounts - Workspace 2TB: - Price: £29.95/month - Unlimited Email Accounts Each Workspace plan is for a single-domain 5. Public Cloud Hosting Learn More Plans: - Gen-XXS: - Price: £5/month - 1GB RAM, 1 Core CPU, 25GB Storage - Gen-XS: - Price: £10/month - 2GB RAM, 1 Core CPU, 50GB Storage - Gen-S: - Price: £20/month - 4GB RAM, 2 Core CPU, 80GB Storage - Gen-M: - Price: £40/month - 8GB RAM, 4 Core CPU, 120GB Storage - Enterprise Plans: - Scale up to 256GB RAM, 48 Core CPU, and 3.9TB Storage 6. Premium / Business Hosting Learn More Plans: - Business: - Price: £14.98/month (Renewal: £29.95/month) - 100GB NVMe Storage, 6 Core CPU / 6GB RAM - Enterprise: - Price: £29.98/month (Renewal: £59.95/month) - 250GB NVMe Storage, 8 Core CPU / 8GB RAM - Platinum: - Price: £49.98/month (Renewal: £99.95/month) - Unlimited NVMe Storage, 12 Core CPU / 12GB RAM Comparison Summary: - Core Similarities Across All Plans: - NVMe Storage - Free SSL Certificates - Daily Backups - 24/7/365 Support - Key Differentiators: - Business Hosting: PCI Compliance and Larger Resources - VPS Hosting: Fully Customizable Resource Allocation - Reseller Hosting: White-labeled and Multi-Account Management - Private Cloud: Enterprise-Grade Scalability For additional details, visit the respective product pages.

Last updated on Jun 12, 2025