All outbound emails are delivered through a premium relay service, included free of charge with every account. This ensures reliable delivery, even if your hosting IP address is blacklisted.
Hourly Sending Limits by Hosting Plan
Hourly email sending limits vary by service. These limits apply per domain unless stated otherwise:
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cPanel Reseller Hosting: 150 emails/hour
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DirectAdmin Reseller Hosting: 150 emails/hour
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Infinity Hosting: 150 emails/hour
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Infinity+ Hosting: 150 emails/hour
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Brixly Workspace: 250 emails/hour
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Premium Hosting - Pro: 150 emails/hour
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Premium Hosting - Business: 250 emails/hour
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Premium Hosting - Enterprise: 350 emails/hour
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Premium Hosting - Platinum: 500 emails/hour
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Premium Reseller: 250 emails/hour
Additional Sending Policies
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A daily sending limit of 4,000 emails per domain applies across all plans and tiers.
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We do not impose a global daily limit per account, only per domain.
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A 25% buffer is allowed above hourly limits. Messages exceeding this buffer will be queued.
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Exceeding the hourly or daily limit may result in outbound emails being rejected or a temporary block on sending.
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If an account sends to 250 or more recipients in a one-hour period, a warning email will be issued and a block may be applied.
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If more than 500 emails are sent in a 24-hour period from one domain, a warning may be issued, and a block may follow (within the 4,000 daily limit).
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Emails sent through PHP scripts or Mailman mailing lists count toward the domain’s hourly and daily quota.
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Email marketing is not allowed using our mail systems. Use a third-party provider (e.g. MailChimp, SendGrid) for newsletters and bulk mail.
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Email archiving is not supported, and mailbox storage is subject to our Fair Usage Policy (see our [Terms and Conditions] for full details).