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Understanding Domain Transfers: What Happens After Transferring Domains Away

Last updated on Aug 15, 2025

Understanding Domain Transfers: What Happens After Transferring Domains Away

**Description:**A comprehensive guide for Brixly shared hosting customers explaining what to expect after transferring your domain to a new registrar. Learn about domain status changes, what happens to your hosting account, how to update your DNS, and troubleshooting tips.

Introduction

Transferring your domain to a new registrar is a common process when consolidating domains or switching providers. As a Brixly shared hosting customer, it’s important to understand what changes after your domain is transferred away and how to keep your website and email services running smoothly.

What Happens When You Transfer a Domain Away?

When you transfer a domain away from Brixly (or any registrar), only the domain registration moves to the new provider. Your hosting account, website files, emails, and databases remain within your Brixly hosting plan unless you migrate those separately.

Key Points:

  • Domain Registration: Managed by your new registrar after transfer.
  • Hosting Account: Stays active with Brixly unless you cancel.
  • Website & Emails: Continue working if DNS records point to Brixly’s servers.
  • DNS Management: Moves to your new registrar unless you use external DNS (like Cloudflare).

Step-by-Step: What to Do After a Domain Transfer

1. Check and Update Nameservers

Your new registrar will typically set their default nameservers after the transfer.To keep your website and emails with Brixly:

  • Set your domain’s nameservers to Brixly’s nameservers (Check your Brixly welcome email or the Brixly Knowledge Base for the exact nameservers for your account.)

2. Verify DNS Records

If you wish to manage DNS with your new registrar, ensure all essential DNS records are set up:

  • A record: Points your domain to your Brixly hosting server’s IP.
  • MX records: For email delivery (if using Brixly email).
  • CNAME, TXT, SPF, DKIM, DMARC: For subdomains, email security, and third-party verifications.

> Tip: Use cPanel’s Zone Editor to view your current DNS records before transferring.

3. Test Your Website and Email

  • Website: Visit your domain in a browser. If it loads, DNS is correct.
  • Email: Send a test email to/from your domain email address.

4. Monitor DNS Propagation

DNS changes can take up to 24–48 hours to fully propagate.Check with DNS Checker or WHOIS Lookup.

Practical Example

**Scenario:**You transfer mywebsite.com from Brixly to GoDaddy, but still host your site with Brixly.

What you should do:

  1. Log in to GoDaddy after transfer completes.
  2. Set custom nameservers to Brixly’s values (ns1.brixly.uk, ns2.brixly.uk).
  3. Ensure DNS records in GoDaddy match those in your Brixly cPanel Zone Editor (if using registrar DNS).
  4. Wait for propagation, then test your website and email.

Frequently Asked Questions

Will my website or email go offline?

  • Not if you update your nameservers/DNS records correctly after transfer.
  • If you don’t set them to Brixly, your website and email may stop working.

Can I manage DNS from cPanel after transfer?

  • Yes, if your domain points to Brixly nameservers.
  • If you use registrar or third-party DNS, manage records in their dashboard.

Do I need to move my website or email hosting?

  • No, transferring the domain does not affect your hosting account or data.

Troubleshooting Common Issues

1. Website Not Loading After Transfer

Possible Causes:

  • Nameservers not set to Brixly.
  • Incorrect A record.

Solution:

  • Update nameservers at your new registrar.
  • Or, add the correct A record (Brixly server IP) in your registrar’s DNS panel.

2. Email Not Working

Possible Causes:

  • Missing or incorrect MX records.
  • Nameservers changed to non-Brixly values.

Solution:

  • Add correct MX records for Brixly in your registrar’s DNS panel.
  • Or, switch nameservers back to Brixly.

3. SSL Certificate Errors

Possible Causes:

  • DNS not pointing to Brixly server.

Solution:

  • Ensure A record and www CNAME point to Brixly server.
  • Use cPanel’s SSL/TLS Status to re-issue AutoSSL if needed.

Useful Tools

  • cPanel → Zone Editor: View/copy your DNS records.
  • cPanel → Email Accounts: Check/create your email addresses.
  • File Manager: Access your website files if needed.
  • DNS Checker: dnschecker.org
  • WHOIS Lookup: whois.domaintools.com
  • MXToolbox: mxtoolbox.com

Summary

  • Transferring your domain away only affects domain registration.
  • Your hosting, website files, and emails remain with Brixly unless you move them.
  • Update nameservers or DNS records at your new registrar to keep services running.
  • Use cPanel tools to confirm correct settings.
  • If in doubt, back up your site and email before making DNS changes.

Still Need Help?

If you experience issues after transferring your domain, please submit a support ticket with details of your domain, new registrar, and the steps you've taken. Our team is happy to assist!