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Getting Started Guides
Which nameservers should I use with Brixly hosting?
cPanel Hosting - UK ns1.cloudns.io (188.8.131.52) ns2.cloudns.io (184.108.40.206) DirectAdmin Hosting - UK ns1.cloudns.io (220.127.116.11) ns2.cloudns.io (18.104.22.168) cPanel Hosting - USA ns1.usa.cloudns.io (165.227.179
How to migrate your cPanel account via the Migration Center
We are proud to introduce the release of our purpose-built Migration Center, which allows you to migrate your website(s) from your old hosting provider. Start new Migration Migrating your hosting account, or reseller account from your old hosting provider is incredibly simple and can be done in just a few minutes. To be able to migrate an account from a remote hosting provider, you would first need to purchase a hosting account from our main website ([https://bri
What is MailChannels?
The Short Answer MailChannels Outbound Filtering is an SMTP relay service that identifies spammers within your network to improve your email reputation and ensure reliable email delivery for your users. With MailChannels Outbound Filtering, you can eliminate email delivery problems caused by IP address blacklisting. You can also automatically shut down compromised end-user accounts and scripts to improve your security. Unlike conventional email delivery services, MailChannels Outbound Filter
Reseller Hosting - Getting Started with cPanel / WHM
cPanel Support often receives tickets asking how to "get started" after cPanel is installed. This guide is meant to explain what the difference between WHM and cPanel is as well as how to quickly get started with cPanel. I will also provide direct links to Documentation within this Guide as our Documentation is constantly updated and is very useful. What is WHM? WHM (WebHost Manager) If you are a root user you will be dealing quite a bit with WHM. WHM is considered the "root interfa
What are the correct SPF records when using Brixly hosting?
All of our mail is routed through a premium delivery service called 'MailChannels'. As such, the SPF records need to indicate this to ensure accurate delivery. Correct Sender Policy Framework (SPF) records need to be configured in your DNS settings to ensure that Internet receivers will properly identify and receive your email. This article describes the DNS records you must add. DNS Records The following records are needed for SPF to work correctly. Replace example.com with your own domain na
How to use the Google Public DNS for faster DNS lookups
When you use Google Public DNS, you are changing your DNS "switchboard" operator from your ISP to Google Public DNS. In most cases, the IP addresses used by your ISP's domain name servers are automatically set by your ISP via the Dynamic Host Configuration Protocol (DHCP). To use Google Public DNS, you need to explicitly change the DNS settings in your operating system or device to use the Google Public DNS IP addresses. The procedure for changing your DNS settings varies according to operating
Getting the most from Brixly Support
Brixly has a fantastic reputation in terms of providing fast, high-quality support resolutions with a 99.3% satisfaction rating from close to 400,000 support tickets, with one of the UK's leading average response times / SLA's. We looked into ways to provide even faster support and realised that a large portion of the delay in resolving issues is caused by information gathering and back and forth between a customer before a full view of the issue is in scope and can then be worked on. **Let'
How to check if your domain has 'propagated' following DNS changes
If you have recently updated your domain name to use new DNS records, or have updated your nameservers entirely, then you can check the propagation status using the following website... https://www.whatsmydns.net/
Basic SSH Commands / Terminal Commands
Before you begin this guide you’ll need the following: Access to the Terminal. Step 1 — Accessing remote server It’s recommended to have a virtual server with a newly built template so that if you accidentally delete something not meant to be deleted, you could rebuild the server and start everything from scratch. SSH stands for Secure Shell. It’s a protocol used to securely connect to a remote server/system. More detailed explanation on how does SSH work can be found here. T
Speed up DNS lookups on your local network using Cloudflare Resolvers (22.214.171.124)
Nearly everything on the Internet starts with a DNS request. DNS is the Internet’s directory. Click on a link, open an app, send an email and the first thing your device does is ask the directory: Where can I find this? Unfortunately, by default, DNS is usually slow and insecure. Your ISP, and anyone else listening in on the Internet, can see every site you visit and every app you use — even if their content is encrypted. Creepily, some DNS providers sell data about your Internet activity o
An introduction to Plesk
If you are reading this, you have probably purchased, or are thinking of purchasing a web hosting account from Brixly that comes bundled with Plesk, or perhaps you have installed Plesk on your server because you want to manage websites belonging to your organization, or those of your customers. Congratulations! You have made a great choice. Plesk is a powerful and user-friendly tool that enables you to perform all the day-to-day operations quickly and efficiently. If this is your first time work
What is Softaculous?
What is Softaculous? Some web-enabled applications, like WordPress, need little introduction. Powerful and easy to use, many blogging and eCommerce applications have become immensely popular. Of course, there’s still that small matter of their installation. In WordPress’s own description of its “Famous 5-Minute Install,” users are instructed to unzip the WordPress package, create a database with a MySQL user with correct privileges, rename and edit a .php file, upload the WordPress files t
How to use the site builder (SiteBuilder Pro) in cPanel
Here is a quick video showing you how easy it is to create a clone of the apple.com domain name in just 5 minutes... Elements Insert element Select element Drag and drop element Text, Picture, Gallery, Youtube, Maps, Shape, Line, Menu, Languages Edit element Select element Double click on element Select element Right click Properties Select element Click on Remove element Select element Delete (keyboard) Select el
Install a WordPress Plugin via FTP
Some premium, large or custom WordPress plugins may require you to install them through FTP. Connect to your hosting with FTP. Navigate to the directory containing your WordPress site. Upload your plugin to the /wp-content/plugins directory. If your plugin is zipped, you will need to unzip it (This can be done via the cPanel File Manager, using 'Extract' to decompress the files) Your plugin should now display on the Plugins page within your WordPress Dashboard.
VPS Management / Managed - Whats included?
VPS Management As part of our VPS products, we may include ‘management’, which is available in the following tiers… Unmanaged No assistant in software/server management included Managed Our management offering is ideal for those who are able to handle the day to day operations of your server but would require occasional assistance. Our managed VPS option may be included as standard with your VPS purchase, but support / assistance will be limited to 1 hour monthly. Additional managem
What is the Elastic Cloud?
Overview The Elastic Cloud is a high availability solution, designed for larger sites / e-commerce due to the fact you have more resources available. It also offers high availability through a 'failover' / 'cluster' system. With this, you receive cPanel access, so is simple to manage, and will be familiar with what you are used to already. VPS vs Elastic Cloud For a VPS in comparison, you would need to also take into account licencing, such as cPanel licences, Softaculous (if req
How do I clear my browsers cache?
Before you begin Clearing your web browser's cache, cookies, and history may remove data such as the following: Saved passwords Address bar predictions Shopping cart contents, etc. While you should clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems, you may wish to record some of your saved information first. If you are unable to do so, see Troubleshooting alternatives below. For
Do you provide "Sponsored" or free hosting?
We don't unfortunately. We have no plans on offering free or sponsored accounts. We do offer free hosting for charities, however, but a charity registration is required.
What is the IPS tag for Brixly?
Our IPS tag is 'CLOUDNS'