Email Hosting
Understanding and Resolving the "550 Please turn on SMTP Authentication" Error
When sending emails, you may occasionally encounter an error message stating, "550 Please turn on SMTP Authentication." This error occurs when the email you're trying to send is flagged by our spam detection procedures. This guide will help...
Why are my emails being marked as SPAM?
Emails being marked as spam is a common issue faced by many users. This can occur due to various reasons, from the originating domain name being blacklisted to the recipient mail host requiring additional validation. This guide will help you understa...
Enabling PHPMail() on Your Account
PHPMail() is a function used by PHP to send emails directly from a server. However, due to its frequent misuse by malicious users to send spam and other unsolicited emails, we have decided to disable this function by default. This measure is taken to...
Why am I not able to send mail via my PHP script or application?
If you're having trouble sending emails from your PHP script or application, it could be due to the way your application is configured to send emails. By default, many PHP applications use a protocol called PHPMail(), which can lead to several issues...
The cPanel Default Address and Why Catch-All Mailboxes Are a Bad Idea
When managing your email accounts through cPanel, you might come across the concept of a "catch-all" mailbox. While it might seem convenient to have all emails sent to non-existent addresses on your domain redirected to a single mailbox, th...
How do I configure my 'Email Routing' in cPanel?
Mail Exchanger Options Explained: Unless you have a particular setup that needs these explicitly stated, you are able to select "Automatically Detect Configuration". Please note, however, this setting can cause inconsistencies - it would a...
Understanding and Resolving the 550 5.7.1 [ESA] Sender Blocked Error
If you are encountering the "550 5.7.1 [ESA] Sender Blocked" error, this means that our systems have detected significant abuse from your email account, which could include spam emails, bulk emailing, high complaint rates, or sending to a l...
Troubleshooting Email Spam Rejection: How to Improve Domain Email Deliverability
Troubleshooting Email Spam Rejection: How to Improve Domain Email Deliverability Description: A comprehensive guide designed for Brixly shared hosting customers to identify and resolve issues that cause emails to be marked as spam or rejected. This a...
Troubleshooting Email Client Configuration: Common Setup and Migration Errors
Troubleshooting Email Client Configuration: Common Setup and Migration Errors Description: This comprehensive guide will help you identify and resolve common email client configuration issues during domain transfers or email migrations. It covers IMA...
Understanding SPF Records for Email Deliverability
Understanding SPF Records for Email Deliverability Description: This guide explains what SPF records are, why they're important for email authentication, and how Brixly automatically manages SPF configurations for customers using our nameservers. It’...
What are my Email Sending Limits / How many emails can I send from Brixly?
All outbound emails are delivered through a premium relay service, included free of charge with every account. This ensures reliable delivery, even if your hosting IP address is blacklisted. Hourly Sending Limits by Hosting Plan Hourly email sending...
Resolving and Understanding Email Forwarding Rate Limit Errors
Resolving and Understanding Email Forwarding Rate Limit Errors **Description:**This article explains how email forwarding impacts your sending limits, how to diagnose and resolve Google rate limit errors, and best practices for managing email routing...
Configuring Microsoft 365 DNS Records: A Comprehensive Validation Guide
Configuring Microsoft 365 DNS Records: A Comprehensive Validation Guide **Description:**This guide provides a clear, step-by-step walkthrough for shared hosting customers to correctly add and verify the DNS records required for Microsoft 365 (formerl...
Resolving SSL/Server Identity Verification Errors in Email Clients
Resolving SSL/Server Identity Verification Errors in Email Clients **Description:**This guide provides step-by-step instructions for resolving SSL certificate and server identity verification errors in email clients when connecting to your mailbox on...
Troubleshooting Outlook Email Synchronization Issues in Shared Hosting
Troubleshooting Outlook Email Synchronization Issues in Shared Hosting **Description:**A comprehensive guide to resolving email synchronization problems between webmail and Microsoft Outlook for shared hosting customers. This article covers client co...